Jamie and Mickey are joined by Tim Whittum, SNHU's Associate VP of Campus Admissions. These three discuss changes SNHU is making to their CRM and more.
Southern New Hampshire University has been a household name when it comes to online education. But the campus-based program has operated independently, for the most part, for decades. However, there was a recognized need to optimize process and technology in order to better serve students. The COVID-19 pandemic increased the urgency for this need and SNHU stepped up to the challenge.
This week, Mickey and Jamie are joined by Tim Whittum, SNHU’s Associate Vice President of Campus Admissions. These three higher ed pros dive deep into the changes that are being made at SNHU with their CRM, their internal resources, the academic model, and more. Listen to how this massive institution has dealt with many of the same struggles that are faced by smaller, independent colleges and universities.
Through it all, SNHU has pressed forward with technology even when they had the option to coast – and this is EXACTLY what has made them an innovator in the higher ed space. If you are interested in challenging conventional thinking, don’t miss this episode. Learn more about this episode and about our sponsors in our show notes.